CurlEase® - Shipping Policy
Last Updated: 08/23/2019
Thank you for choosing CurlEase®. We want to ensure a smooth and transparent shipping experience with our valued customers. Please review the following shipping policy details:
Order Processing
- Orders are typically processed within 1-2 business days after payment confirmation
- Processing times may be slightly extended during peak seasons or promotional periods.
Shipping Methods
- We offer various shipping options to accommodate your needs.
- Standard Shipping: Estimated delivery within 7-15 business days.
- International Shipping: Delivery times vary depending on the destination
Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your order and the shipping destination.
- Free shipping may be available for qualifying orders or during promotional periods. Check our website for current promotions.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- Track your order using the provided tracking number on our website or through the designated courier's tracking system.
Delivery Address
- Please ensure the shipping address provided is accurate and complete. We are not responsible for undeliverable packages due to incorrect addresses.
International Shipping
- International customers are responsible for any custom duties, taxes, or frees imposed by their country.
- Delivery times for international orders may be longer due to customs processing.
Multiple Shipments
- Orders with multiple items may be shipped separately to expedite the delivery process. You will receive tracking numbers for each shipment.
Delays
- While we strive to deliver orders promptly, unforeseen circumstances such as weather conditions or carrier issues may cause delays. We appreciate your understanding.
Lost and Stolen Packages
- If you believe your package is lost or stolen, please contact us promptly. We will assist you in locating the package or arranging a replacement if necessary.